How we handle data at FlowSync

A concise overview of how we collect, use, share, and safeguard information for visitors and clients. Written to be clear without overwhelming you.

Last updated: 2025

1. Who we are

FlowSync (“we”, “us”) provides automation and operations services for beauty & aesthetics clinics. This policy explains how we collect, use, and protect personal data when you visit our website or work with us as a client.

2. What data we collect

We may collect:

  • Contact details you submit (name, email, phone number).
  • Business information you share during onboarding.
  • Technical data such as IP address and basic analytics (via standard tools).

3. How we use your data

We use your data to:

  • Respond to enquiries and provide our services.
  • Set up and manage your FlowSync automations.
  • Send important service updates and account information.

4. Sharing your data

We only share data with trusted service providers we use to run FlowSync (for example, calendar tools or communication platforms) and only when necessary to deliver the service. We do not sell your data.

5. Data retention

We keep personal data only for as long as it is needed for the purposes described above or as required by law.

6. Your rights

You can contact us to:

  • Request access to the data we hold about you.
  • Ask us to correct or delete your data where appropriate.
  • Ask questions about how your data is used.