Terms of Service for FlowSync System
In plain language
- We support clinics with message handling, booking support, and automations.
- Your data is handled responsibly and in line with our Privacy Policy.
- You can cancel in line with the process we share with you—no surprises.
Your responsibilities
- Use the service lawfully and keep account details secure.
- Review and follow any third-party platform terms we integrate with.
- Let us know quickly if access is compromised or details change.
Who we are
FlowSync System (“FlowSync”, “we”, “us”) provides automation and operations services for beauty & aesthetics clinics, including message handling, booking support and related consulting.
Using our services
You agree to use our website and services only for lawful business purposes and in accordance with these Terms. You are responsible for ensuring any information you provide to us is accurate and kept up to date.
Accounts and access
If we create or are given access to any accounts on your behalf (for example Instagram, WhatsApp, booking tools or automation platforms), you remain responsible for those accounts. You must keep login details secure and let us know promptly if you suspect unauthorised access.
Fees, payments and trial
Where applicable, subscription fees are billed via our payment provider (such as Stripe) in line with the plan you select. Our 7-day trial is free unless otherwise stated; after that period, standard fees apply unless you cancel before the trial ends. Any specific commercial terms will be agreed with you separately.
Cancellations
You may cancel your subscription in line with the cancellation process communicated to you (for example through your payment link or written agreement). We may suspend or terminate access to our services if you breach these Terms, fail to pay fees when due, or if we reasonably believe your use of the service creates risk to us or others.
Data protection & privacy
We handle personal data in accordance with applicable data protection laws, including GDPR where relevant. Our Privacy Policy explains what data we collect, how we use it, and your rights. By using our services, you agree that we may process personal data as described there.
Third-party tools
FlowSync may connect to or use third-party tools and platforms (for example Instagram, WhatsApp, Calendly, Stripe or your booking software). Those services are provided under their own terms and privacy policies, which you are responsible for reviewing. We are not responsible for outages or changes to those third-party services.
Intellectual property
All content on our website, branding, copy and processes we develop are owned by FlowSync or licensed to us. You may not copy, reproduce or reuse our materials for other businesses without our written permission.
Acceptable use
You must not use our services to send spam, misleading messages or content that is unlawful, discriminatory, threatening or otherwise inappropriate. We may suspend services if we reasonably believe your use breaches this requirement.
Limitation of liability
We will not be liable for any loss of profits, revenue, business opportunities or indirect or consequential loss. To the extent permitted by law, our total liability for any claim arising out of or in connection with these Terms or our services will be limited to the fees you paid to us in the 3 months before the claim arose.
Changes to these Terms
We may update these Terms from time to time, for example to reflect changes in our services or the law. When we make material changes, we will update the “Last updated” date above and, where appropriate, let you know via email or our website.
Contact us
If you have any questions about these Terms, please contact us at info@flowsyncsystem.com.